Política de reembolso
Returns/Exchanges. ***NO MERCHANDISE MAY BE RETURNED WITHOUT PRIOR AUTHORIZATION FROM POPNGAMES.COM*** Request an RMA # by emailing "firstname.lastname@example.org.” Please let us know why you are returning the item or if there was anything wrong with your order (I.E. - item received damaged, parcel is missing, item received not in the same condition as advertised, etc).
All return claims must be made within 30 days of the shipment date. Returns must be made within 14 days of the issuance of the Return Authorization (return shipping label) to be eligible for receipt of the refund discussed (full/partial).
Unopened, NEW items must be claimed & returned within 30 days of purchase. If a NEW, unopened item is opened, a restocking fee of up to 50% will be applied (or more depending on the item). Any TCG (Trading Collectible Game) item cannot return once item is opened or used.
Merchandise sold on a non-returnable basis may not be returned.
***POPnGAMES does reserve the right to deny any return on any basis as well as order cancellation.***
Shipping charges are non-refundable.
The issuance of an RMA # does not ensure credit will be given. All returns are evaluated upon receipt to determine the amount of credit, if any, will be given.